1. Q: What certificate do Xlighting have?
A: Export CE and RoHS certification.
2. Q: What is the terms of payment?
A: By T/T, 50% of invoice value as deposit,50% balance paid before shipment.
By Western Union, 50% of invoice value as deposit,50% balance paid before shipment.
3. Q: Where is the loading port?
A: Huangpu port in Guangzhou.
4. Q: Where is your factory located? How can I visit there?
A: Our factory is locate in Fourth Industrial, jiaoxin, Shijing Town, Baiyun District, Guangzhou, China.. It is about 3 minutes by taxi from Guangzhou airport to our factory. Contact with us, if you want to visit Xlighting. We warmly welcome you!
5. Q: How does your factory do regarding quality control?
A: We control our quality under the instruction of national standards.
6. Q: What is your packaging?
A: Carton or flight case.
7. Q: How long the deliver time?
A: General it is about 3-5 days,If it is volume ,it is about 7-15days.
8. Q: What is your after-sales service?
A: we will provide the parts with free change when they are broken within one year.
9. Q: Do Xlighting accept OEM order ?
A: Yes, we welcome OEM order as well.